Privacy Policy

At phrexxonvorphon, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our aromatic candle products and services.

Information We Collect

When you browse our website, enquire about our handcrafted aromatic candles, or place an order, we may collect the following information:

• Your name and contact details (email address, phone number)
• Delivery address for candle orders
• Your scent preferences and product enquiries
• Communication records when you contact us about our candle products
• Website usage data through cookies and analytics

How We Use Your Information

We use your personal information to:

• Process and fulfil your aromatic candle orders
• Respond to enquiries about our natural soy wax candles and scents
• Send order confirmations and delivery updates
• Inform you about new candle collections and special offers (with your consent)
• Improve our candle products and customer experience
• Comply with legal obligations

Data Protection

We implement appropriate security measures to protect your personal information. Your data is stored securely and accessed only by authorised personnel who need it to provide you with our candle products and services.

Your Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability
• Withdraw consent at any time

Data Sharing

We do not sell your personal information. We may share your data with:

• Delivery partners to fulfil your candle orders
• Payment processors for secure transactions
• Service providers who assist our operations

All third parties are contractually obligated to protect your data.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

phrexxonvorphon
50 New Kings Rd, London SW6 4LS
Email: message@phrexxonvorphon.world
Phone: +44 207 736 0740

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.